Culture Signal Media ("Culture Signal," "we," "us," or "our") operates the Culture Signal Podcast Network, a podcast discovery, listening, and creator publishing platform. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.

Information We Collect

Information You Provide

• Account information: name, email address, and password when you register for an account.
• Creator profile information: display name, bio, profile photo, social links, and other details you choose to add to your creator profile.
• Application information: if you apply to join the network, the information you provide in the creator application, including your name, contact details, podcast details, and responses to application questions.
• Podcast and show information: podcast titles, descriptions, artwork, episode content, RSS feed data, and related metadata that you submit or connect to the platform.
• Support communications: the content of messages you send us through our contact or support forms.

Payment-Related Information

When you purchase a creator membership, payment processing is handled by our payment provider. We do not collect or store full credit card numbers. We may retain records of transactions, billing status, and subscription identifiers necessary to manage your membership.

Information Collected Automatically

• Analytics: we collect aggregated and individual analytics data such as page views, episode plays, listening duration, and engagement events to improve the platform and provide insights to creators.
• Cookies and similar technologies: we use cookies and similar technologies to maintain sessions, remember preferences, and understand how the platform is used.
• Device and usage data: IP address, browser type, device type, and general geographic region.

How We Use Your Information

• To provide, operate, and maintain the platform and its features.
• To process creator membership applications and manage subscriptions.
• To publish, distribute, and promote approved podcast content.
• To provide analytics and insights to creators about their content performance.
• To communicate with you about your account, applications, membership, and platform updates.
• To respond to support inquiries and provide customer service.
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations.

Creator-Submitted Content

Podcast content, episode descriptions, show notes, artwork, and other materials submitted by creators are processed and displayed on the platform for public discovery and listening. You are responsible for ensuring you have the rights to submit all content you upload or connect to the platform.

Third-Party Services

We rely on third-party services to operate the platform, including:

• Authentication providers: for account login (e.g., Google, Microsoft, Apple) when you choose to use them.
• Payment processors: for handling membership billing and subscriptions.
• Podcast distribution providers: for hosting and distributing podcast audio and RSS feeds to directories such as Apple Podcasts and Spotify.
• Analytics providers: for aggregating usage and performance data.

These third parties have their own privacy policies governing how they handle your information. We encourage you to review them.

Data Retention

We retain account information for as long as your account is active. Creator content and associated data are retained while your membership is active and for a reasonable period thereafter to allow for reactivation or content export. Analytics data is retained in aggregated form to support platform improvement. We may retain certain information as necessary to comply with legal obligations or resolve disputes.

Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us.

Children's Privacy

The platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify creators of material changes through the platform or via email. The "Last updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.